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Operations
Using an answering machine (cont.)
Problem
●
You did not program your remote access code in your fax
machine correctly. Program the same code that is
programmed on the answering machine to the fax machine
with feature #12 (p. 57).
●
The code may include “#” which is used for certain features
provided by telephone companies. Change the code on the
answering machine to another number which does not
include “#”. Also change the code of the fax machine with
feature #12 (p. 57).
●
Your answering machine has run out of recording tape.
Rewind the tape to record messages.
●
You set the answering machine to only give a greeting
message.
Cause & solution
I cannot retrieve recorded voice
messages on the answering
machine from a remote
location.
I pressed the remote access
code to access the answering
machine remotely, but the line
was disconnected.
Callers complain that they
cannot send a document.
Note for KX-FL501AL users:
●
Panasonic Australia operates a toll free Customer Care Centre.
Please call 132600 for assistance.
or visit the website www.panasonic <http://www.panasonic.com.au>
Note for KX-FL501NZ users:
●
Panasonic New Zealand operates a toll free Customer Support Centre.
Please call 0800-Panasonic (0800-726276) for assistance.
If a power failure occurs!
●
The unit will not function.
●
The unit is not designed for making emergency telephone calls when the power fails.
We recommend that a standard phone which can be used in the case of a power failure be
connected to the telephone line at all times.
●
Fax transmission and reception will be interrupted.
●
If delayed transmission of feature #25 (p. 59) is programmed and the start time has passed
during a power failure, transmission will be attempted soon after power is restored.
●
If fax documents are stored in memory, they will be lost. When power is restored, a power
down report will be printed out stating which contents in memory have been erased.
Sample of a power down report
NO.
01 <FAX # NOT AVAIL.>
MODE
RCV
PAGES
01
MEMORY RECEIVE
POWER DOWN AT:Jan. 05 2001 04:30AM
YOUR LOGO :
YOUR FAX NO. :
RESTARTED AT:Jan. 05 2001 04:31AM
FUNCTION
OTHER FACSIMILE
<< WARNING >>
CONTENTS HAVE BEEN CLEARED DUE TO POWER DOWN.
FOR ADDITIONAL INFORMATION, PLEASE SEE THE JOURNAL REPORT.
POWER DOWN REPORT