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Operations
Using an answering machine
Problem
●
Your greeting message on the answering machine is too
long. Shorten the message (up to 10 seconds).
●
The answering machine rings too many times. Set to 1 or 2
rings.
●
Check if the answering machine is turned on and
connected to the fax machine properly (p. 44).
●
Set the number of rings on the answering machine to 1
or 2.
●
You did not program your remote access code in your fax
machine correctly. Program the same code that is
programmed on the answering machine to the fax machine
with feature #12 (p. 55).
●
The code may include “#” which is used for certain features
provided by telephone companies. Change the code on the
answering machine to another number which does not
include “#”. Also change the code of the fax machine with
feature #12 (p. 55).
●
Your answering machine has run out of recording tape.
Rewind the tape to record messages.
●
You set the answering machine to only give a greeting
message.
Cause & solution
I cannot receive documents
automatically.
I cannot receive voice
messages.
I cannot retrieve recorded voice
messages on the answering
machine from a remote
location.
I pressed the remote access
code to access the answering
machine remotely, but the line
was disconnected.
Callers complain that they
cannot send a document.
Copying (cont.)
Problem
Cause & solution
●
Some paper has instructions recommending which side to
print on. Try turning the paper over.
●
You may have used paper with a cotton and/or fiber
content that is over 20%, such as letterhead or resume
paper.
●
The remaining toner is low. Replace the toner cartridge
(p. 68).
●
We recommend you replace the drum unit every third time
you replace the toner cartridge
(p. 68)
. To check the drum
life and quality, please print the printer test list (p. 76).
●
The toner save mode of feature #79 is on (p. 59).
The printing quality is poor.
ABC
Original
Copy