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Problem Solving
Information Code
When an anomaly occurs, the display may show one of the Information Codes listed below. These will help you to identify
and correct the problem.
Info.
Code
Meaning Possible Action Page
030 Document is misfeeding. 1. Reload the document properly.
2. Remove the document jam.
3. Adjust Original Guide.
--
031 Document is too long, or jammed.
Document length exceeds 39.4 inches (1 meter) in
"Normal", and "Fine" mode only. The length limitation
for "Super Fine" and "600 dpi" mode, is subject to the
available Memory size.
600 dpi
(Max. Length is 24 inches (600 mm))
1. Reload the document properly.
2. Remove the document jam.
3. Use proper size document(s).
--
061 ADF Cover is open. Close the ADF Cover. --
212 Communication error occurred while receiving or
transmitting.
Check with the other party. --
400 During initial handshake, receiving station did not
respond, or communication error occurred.
1. Check with the other party.
2. Reload the document, and send again.
--
402 During initial handshake, communication error
occurred.
Reload the document, and send again. --
403 No polling capability at the remote side. Ask remote side to set "POLLED=ON". --
404/405 During initial handshake, communication error
occurred.
Reload the document, and send again. --
407 No confirmation from the receiving station for the
previous page sent.
Wait a few minutes, and send again. --
408/409 Remote side confirmation of previous page is illegible. Wait a few minutes, and send again. --
410 Communication aborted by the transmitting side. Check with the other party. --
411 Polling password does not match. Check the polling password. --
412 No data from the transmitting side. Check with the other party. --
414 Polling password does not match. Check the polling password. --
415 Polling transmission error. Check the polling password. --
416/417 Received data has too many errors. Check with the other party. --
420/421 Machine goes to receiving mode, but receives no
command from the transmitting side.
1. Remote side misdial.
2. Check with the other party.
--
427 Interface is incompatible. Check with the other party. --
434 Communication error occurred while receiving, or
transmitting.
Check with the other party. --
459 Communication error occurred while receiving. Check with the other party. --
436/490 Received data has too many errors. Check with the other party. --
494 Communication error occurred while receiving. Check with the other party. --
495 Telephone line disconnected. Check with the other party. --
501/502/
503/504
Communication error occurred using the internal V.34
Modem.
Check with the other party. --
505 Polling trasnmission error. 1. Check with the other party.
2. Check the polling setting.
--
Continued on the next page...