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115
Information Code
Problem Solving
NOTE
1. After identifying the problem, and taking the recommended action, if the information Codes
keep reoccuring, or Information Codes that appear on your machine are not listed above,
please contact your local Panasonic Authorized Dealer.
For mechanical failures, see the Troubleshooting section in the Operating Instructions (For
Facsimile and Copy Functions).
725 DNS Server connection timed out. DNS Server is
down.
Check the DNS Server IP Address.
Contact the Network Administrator.
--
726 Received an error response from the DNS Server. Check the POP Server Name.
Check the SMTP Server Name.
--
728 The document was sent to the Internet Fax in an
incompatible file format (PDF). TIFF file format is
required for Internet Fax.
Note: PDF file format is only used when using the
Scan-to-Email feature.
Change the Fax Parameter No. 177 (XMT
File Type) to "TIFF".
89
729 Failed to authenticate (SMTP Authenticaton) when
connecting with the SMTP Server.
Check the SMTP Authentication. User Name
and Password.
Contact the Network Administrator.
28
89
730 Cannot retrieve the Journal nor program list for the
Internet Parameters and the Auto Dialer via email
from a PC.
Check that the Fax Parameter No. 158 (PC
Remote Update) is set to "Valid".
88
731 The dialer buffer for manual dialing was full (50
stations) when the Relay Transmission Request was
received.
Request the originator to resend the Relay
Transmission Request after the reserved
communication is finished.
--
800/814/
816/825
Machine was requested to relay a document or
Confidential Communication from non-compatible
systems.
Check with the other party. --
870 Memory overflow occurred while storing documents
into memory for transmissions.
1. Transmit documents without storing them
into memory first. Use Direct Transmission
when using G3 Fax Communication.
2. Install Optional Memory (SD Memory
Card).
--
Info.
Code
Meaning Possible Action Page