Filter
Top Products
Maintenance and Specifications
Settings and Printing
Maintenance and Specifications
10
Clearing a Jam
If the printer has frequent media jams, make sure that you follow these guidelines:
• Always use high-quality paper and transparencies. see “Media” on page 43.
• Make sure that you load thick paper [106 – 165
g
/m
2
(29 – 44 lbs.)] or labels only in the
manual feed.
If a media jam occurs, the printer status display reports “Media Tray Empty or Misfeed” or “Jam
at <Location>”. The <Locations> are the various sensors throughout the paper path, listed as
A through E.
Clearing a Jam
Jam at A (see page 13)
Jam at B (see page 15)
Jam at D (see page 20)
Jam at E (see page 21)
Jam at C (see page 18)
Media Tray Empty or Misfeed (see page 11)