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6212-A2 and 6382-A1 ADSL Router User’s Guide
5.5 The DSL Link LED is always off
1. Make sure you have DSL service. You should get some kind of information from your ISP which states that
DSL service is installed. You can usually tell if the service is installed by listening to the phone line; you will
hear a high-pitched noise. If you do not hear a high-pitched noise, contact your ISP.
2. Verify that the phone line is connected directly to the wall and to the Line input on the router. If the phone line
is connected to the phone side of the router or you have a splitter installed on the phone line, the DSL light will
not come on.
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