Filter
Top Products
Troubleshooting 6-1
TROUBLESHOOTING
This chapter includes information on
♦ possible printing problems and solutions
♦ printing test labels
♦ calibrating the supply and the ribbon.
Printing Problems and Solutions
Problem Action
Indicator light is off
when the printer is
turned on.
Check the power connections
from the power supply to the
printer and the AC outlet. See
"Connecting the Power Supply"
in Chapter 1 for more
information.
Check the cable connections
from the host to the printer.
"Connecting the Communication
Cable" in Chapter 1 for more
information.
Make sure the ribbon and supply
are loaded correctly. See
Chapter 2, “Loading A Ribbon,”
and Chapter 3, “Loading
Supplies,” for more information.
Clean the printhead. See
"Cleaning the Printhead" in
Chapter 5 for more information.
Indicator light is
GREEN, but the
printer does not print.
Make sure the supply door is
closed completely.
6