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TROUBLESHOOTING 3
Problem Action
Stacker Full or
760 Warning Status
Code
1. Empty the stacker tray.
2. Place the tag weight against the tag stop.
3. Press the Escape button to clear the status code.
4. Continue printing.
The stacker may not be plugged into an outlet. Verify the
power connection.
Stacker Jam or
761 Status Code
See Chapter 2, "Clearing a Jam" for more information.
If the jam is not inside the stacker, check inside the knife or
printer.
Stacker does not
work.
Make sure the stacker is turned on and is properly
connected to the printer. See Chaper 1, "Getting Started"
for more information.
Tags are stacked
too loosely.
Empty the stacker tray. Turn the adjustment knob to a lower
setting.
Adjust the guide rails and tag stop to the width and length of
the tags.
Tags are stacked
too tightly.
Empty the stacker tray. Turn the adjustment knob to a
higher setting.
Tags are not
stacking level or
even.
Adjust the guide rails and tag stop to the width and length of
the tags.
Tags rub against the
side guide rails.
The guide rails are too close to the tag. Adjust the guide
rails.
Tags have nicked
corners.
Adjust the guide rails to the width of the tags. See Chapter
1, step 4 for more information.
The guide rails will
not stay in place.
Make sure the guide rails are in the grooves at the bottom
of the tray. See Chaper 1 for more information.
Call Service and Support for more information.
Troubleshooting 3-1