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Troubleshooting
No color or intermittent
color
● If you are using a non-VESA-DDC standard video card, turn the
DDC1 / 2B feature Off.
Color appears blotchy
● The picture may need degaussing.
● Remove any nearby magnetic objects.
● Face the monitor toward the East for the best picture quality.
Missing one or more
colors
● Check the Color Temperature.
● Make sure the monitor cable is properly connected to your
computer.
● Check to see if the monitor cable has bent pins.
Dim Picture
● Adjust the Brightness and Contrast controls.
● Check your video card and it's owner's manual instructions for it
may be a non-VESA-DDC Standard card.
Picture is too large or too
small.
● Adjust the Horizontal and/or Vertical Size.
Edges of the picture are
not square.
● Adjust the geometry.
Picture has a double
image.
● Eliminate the use of a video extension cable and/or video switch
box.
● Face the monitor toward the East for the best picture quality.
Picture is not sharp.
● heck to make sure Moire Function is switched off.
Unstable Picture
● Increase your refresh rate.
Problem with On Screen
Display
● Refer to the instructions and troubleshooting information in that
chapter.
For further assistance, refer to the Consumer Information Centers list to contact your local Philips
distributor.
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