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Frequently Asked Questions
● Change resolution to the recommended standard for the specific monitor size.
● Change Window viewing pattern/scheme to a pattern where the Moire is less
visible.
● Change horizontal and vertical size to optimize the reduction of the Moire effect.
15. My monitor appears to be missing one or more colors. How do I correct this?
● If the OSD menu is also missing a color, please contact service for details
● Set color temperature to 9300 color coordination
● Check the video cable for any bent pins
● Video card could be defective (try the monitor with another computer).
16. When I degauss my monitor, it makes a loud noise. Is this normal?
Yes, when degaussing your monitor via the OSD, it is normal for the monitor to make a
relatively loud noise. Please be aware that many models will not degauss more than
once within any given time period (up to 10 minutes). This is due to the unit having a
temperature sensitive resistor. While the unit is degaussing, the resistor increases in
value with heat and once it reaches a certain temperature, the resistance will rise and
prevent voltage from reaching the degaussing coil. This is what stops the degausser,
and this device's resistance will decrease as it cools back off, enabling the degauss
function to operate again. This is an intentional design and is an industry standard, not
just for Philips monitors. Please be aware that not all models in the Philips range has this
manual degauss function. Some models are built with an auto degauss feature which
automatically degausses the monitor when it is switched on.
17. How do I adjust the picture on the screen?
Please perform the following to correct the picture image:
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