Service 21
Troubleshooting
Power Cycling
If a problem occurs that cannot be corrected with the
instructions in this user manual (see also the help
below), follow the steps given here.
1 Switch the device off using the on/off switch on the
side.
2 Wait at least ten seconds.
3 Switch the device on using the on/off switch on the
side.
4 If the problem repeats, please contact our technical
customer service or your retailer.
Problems Solutions
The Pocket Projector cannot be switched on • Connect the supplied power supply to recharge the
internal battery.
No sound • Adjust the volume using the O / N key on the
remote control.
No sound from the external connected device • Check the cables to the external device
• Set the volume on the external device
• Only the original cables from the device manufac-
turer may function
Bad sound quality with your computer connection • Check if the audio cable is connected to the comput-
ers headphone socket or the line-out socket.
• The volume setting on the computer should not be
too high.
Only the initial screen appears and not the image from
the external device
• Check if the cables are connected to the right sock-
ets.
• Please check that the external device is switched on
• Check if the video output of the external device is
switched on.
Only the initial screen appears and not the image from
the connected computer
• Please check that the VGA-output of the computer
is switched on.
• Check if the resolution of the computer is set to
800x600.