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Please confirm whether the wireless communication switch has been turned
on.
Bluetooth Settings
Q: Clicking on the [New Connection] button brings up the message "Unable to
prepare Bluetooth."
• The wireless communication switch is turned off.
Please switch it on.
Q: Remote device(s) cannot be detected
• The other device(s) may have been set to Non-discoverable mode.
Please check the mode settings on the device.
Q: Services on a remote device are undiscoverable
• The other device may be using a profile that is not supported by the Bluetooth
Utility
Please check the profile being used on the other device.
• The following profiles are compatible with Bluetooth Settings.
DUN, FAX, LAP, SPP, HID, HCRP, FTP, OPP, HSP, PAN and BIP
Devices running profiles other than those above will not be able to be
registered with Bluetooth Settings
Bluetooth Information Exchanger
Q: Transfer failed when sending a file using the right-click menu.
• FTP or OPP are the sending profiles available when you select a file,
right-click it, and then click on [to Bluetooth] to send it.
If the destination device does not support either of these profiles, you will not
be able to send files using the right-click menu.
File transfer will also be unsuccessful if you use FTP to send a file to a device
that only supports OPP.
In such cases, please click on [Bluetooth] > [Profiles] from [Bluetooth
Information Exchanger], and enter the settings shown under
Transfer mode.
Q: Cannot open shared folder on other device with "File Transfer".
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