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Tro u b l e s h o o t i n g
When the scanner is powered up, the POWER indicator should
come on and the READY indicator should flash. A few seconds
later, after the scanner's self-test is completed, the READY
indicator should shine steadily. The scanning lamp will come
on and should stay on all the time.
Problems can usually be detected when the power is first
turned on. This section covers the most common problems
and their solutions.
The POWER indicator fails to light up
Turn the power switch off. Make sure that the scanner's
power cord is grounded and plugged into an AC outlet. Then,
try turning on the power again.
If the scanner indicator still fails to light up, the fuse probably
needs to be replaced.
The POWER indicator lights up but the READY indicator
fails to stop flashing
This can be caused by:
•a faulty indicator
•a faulty or loose lamp
•detection of a malfunction during the scanner's power-on
self-test
Try initiating a scan in the software; the software may report
the solution to you.
The POWER and READY indicators light up but software
returns "Scanner not ready" or similar message
Make sure that the software is set for the correct SCSI ID and
that no other device on the SCSI chain uses the same ID.
The READY indicator continues flashing
The READY indicator flashes if you try to scan while the
front cover of the scanner is open. Close the front cover and
try scanning again.
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