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Polycom RMX 1500/2000/4000 Getting Started Guide
2-45
Customizing the RMX’s Default Conferencing Settings
You can customize the conferencing entities to your organization’s
requirements:
• To customize the Voice Prompts and Video Slides to different
organizations, users, languages etc. – first record the required
messages and create the video slides and then create the appropriate
conference IVR Service or Entry Queue IVR Service.
These services must be assigned to the appropriate conference profile
or Entry Queue. For more information, see the RMX 1500/2000/4000
Administrator’s Guide, ”IVR Services” on page 14-1.
• To modify the conference properties, such as the conference line
rate, specific video layout for the conference or the background that is
used for the video display (skin), create a new Conference Profile.
This Profile can be used for defining new ongoing conferences,
Meeting Rooms and Single-dial Entry Queues.
For more information, see the RMX 1500/2000/4000 Administrator’s
Guide, ”Defining Profiles” on page 1-9.
• To allow ISDN participants to connect to a single dial Entry Queue
a dial in number must be assigned to the pre-configured Entry
Queue.
To allow participants to connect to a single dial Entry Queue at a
line rate other than 384 Kbps (as in the default Entry Queue) or play
voice messages in different languages – create a new Entry Queue.
For more information, see the RMX 1500/2000/4000 Administrator’s
Guide, ”Defining a New Entry Queue IVR Service” on page 14-29.
• You can personalize Meeting Rooms for people in your organization
with predefined conference and chairperson passwords (for added
security) and allow only authorized people to start on going
conferences. For more information, see the RMX 1500/2000/4000
Administrator’s Guide, ”Meeting Rooms” on page 3-1.
• To allow ISDN participants to connect directly to Meeting Rooms a
dial in number must be assigned to the pre-configured Meeting
Room.
• The conferencing entities are designed mainly for dial in participants
without prior definition of participants. You can create your own
Address Book containing a list of participants to be dialed by the
MCU. Once defined, these participants can be added to ongoing
conferences saving the need to define them again.