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Maintenance and Troubleshooting
39
Examine the type of recording job you attempting. If you’re
attempting to record directly from a CD Reader to the
Publisher, the reader or the bus inside your computer may not
be able to keep up with recording at 16x speed. Try creating a
global image (GI) of the disc as described earlier in this manual
and you will most likely have greater success.
E. CLEANING THE INK CARTRIDGES
It may be necessary to clean the ink cartridge nozzles if the
printer portion of your Publisher does not seen to be laying
down ink evenly or if you suspect an cartridge nozzle has
become slightly dried out or clogged. Refer to section 3-A for
more information on performing a clean function through the
Publisher's printer driver.
F. CLEARING A MEDIA JAM
If a disc should become jammed inside the printing area of the
Publisher, with the lid closed press the Cartridge Button. This
will eject the Printer Tray. Then open the lid. The Cartridge
Carrier will move to the center position automatically.
WAIT FOR THE CARTRIDGE CARRIER TO STOP MOVING!
Then carefully move the cartridge carrier assembly to the left
to gain access to the printer tray.
G. TECHNICAL SUPPORT
If you have difficulties in operating your Publisher, the
procedures in this manual and the PrimoDVD software
User's Guide should, in most cases, solve the problem. If you
still have difficulty, contact the technical support number
listed on the insert included in the supply pack that came
with your Publisher.
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