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Error Codes
The following error codes print on the activity and transmission reports to help you
troubleshoot problems.
ERROR CODE DESCRIPTION
OK • No error encountered.
E-10 • Other fax machine did not respond. Contact the other party
and confirm you are dialing the correct fax number.
• Be sure you connected the telephone line to the fax
machine’s
LINE
jack.
E-20 • You pressed
STOP/CLEAR
.
E-21 • The original document jammed. Remove the document and
correctly place it in the tray.
E-23 • Paper ran out during reception. Replace the paper.
E-24 • Paper jammed during reception. Check the paper.
E-25 • Cutter did not operate. Contact your local Radio Shack
store for service assistance.
E-30 • Print quality poor due to telephone interference. If this code
frequently appears, contact your local phone company.
E-40 • The other party’s fax machine had a problem (out of paper,
paper jam, or similar).
E-50 • Fax was stopped by the other party (line disconnected dur-
ing a fax transmission).
E-60 • Communication impossible due to poor phone line quality.
E-71 • Communication impossible due to compatibility problems or
the limited fax reception feature is turned on. Contact the
other party, or confirm feature switch 26 is set to 00 (OFF).
43-1204.fm Page 26 Wednesday, August 18, 1999 8:45 AM