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CHAPTER 6: VIRTUAL KVM CLIENT 49
Mouse Pointer Synchronization
When remotely viewing a target server that uses a mouse, you will see two mouse pointers: one
belonging to your remote client workstation and the other belonging to the target server. When
the mouse pointer lies within the Virtual KVM Client target server window, mouse movements
and clicks are directly transmitted to the connected target server. While in motion, the client
mouse pointer slightly leads the target mouse pointer due to mouse acceleration settings.
Figure 28: Dual Mouse Cursors
On fast LAN connections, you may want to disable the Virtual KVM Client mouse pointer and
view only the target server’s pointer. You can toggle between these two modes (single mouse and
dual mouse). Refer to Mouse Menu
for additional information about the available mouse modes.
Mouse Synchronization Tips
Be sure to follow these ste
ps when obtaining mouse synchronization:
1. Verify that the selected video resolution and refresh rate is among those supported by the
Dominion KX II. The Virtual KVM Client Connection Info dialog displays the actual values
that the KX II is seeing. Please refer to Supported Video Resolutions
for more information
about the video resolutions that are supported.
2. Verify that the cable length is within the specified limits for the selected video resolution.
Please refer to Target Server Connection Distance and Video Resolution
for more
information.
3. Verify that the mouse and video have been properly configured during the installation process.
Please refer to Chapter 3: Installation and Configuration
for complete instructions.
4. Force an auto-sense by clicking the Virtual KVM Client auto-sense
button.
5. If that does not improve the mouse synchronization (for Linux, UNIX, and Solaris target
servers):
a. Open a terminal window.
b. Enter the xset mouse 1 1 command.
c. Close the terminal window.
6. Click the Virtual KVM Client mouse synchronization
button.
Remote Client Mouse
Tar
g
et Server Mouse