Ricoh C831DN Printer User Manual


 
Problem Cause Solution
Printing does not start. If the printer is using wireless
LAN (IEEE802.11g/b),
when there is a microwave
oven, mobile phone,
industrial machine, scientific
instrument, or medical
instrument which uses the
same frequency range near
the device, radio waves may
be interfering with the
wireless LAN's
communication.
Turn off the microwave oven, mobile
phone, industrial machine, scientific
instrument, or medical instrument which
uses the same frequency range and
then try printing again. If printing is
successful, move the device to a
location where it does not interfere.
Printing does not start. If the printer is using wireless
LAN, SSID settings may be
incorrect.
Check that the SSID is correctly set
using the printer's display panel. For
details about SSID Setting, see
"Connecting to the Wireless LAN
Interface", Operating Instructions.
Printing does not start. If the printer is using wireless
LAN, the receiver's MAC
address may be preventing
communication with the
access point.
Check the access point settings when
using the infrastructure mode.
Depending on the access point, client
access may be filtered by MAC
address. Also, check that there are no
transmission problems between the
access point and wired clients, and
between the access point and wireless
clients.
Printing does not start. The wireless LAN interface is
not working.
Make sure the orange LED is lit, and
the green LED is lit or flashing during
transmission.
Printing does not start. The Login User Name, Login
Password, or Driver
Encryption Key is incorrect.
Check the Login User Name, Login
Password, and Driver Encryption Key.
Printing does not start. Advanced encryption has
been set using the Extended
Security function.
Check the settings of the Extended
Security function. For details about
Extended Security function settings, see
Security Guide.
When You Cannot Print
107