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Problem Cause Solution
Misfeeds occur frequently. The number of sheets loaded
exceeds the capacity of the
printer.
Load paper only as high as the upper
limit markings on the side fences of the
paper tray, or the markings on the
paper guides of the bypass tray.
Misfeeds occur frequently. The paper tray's side fences
are set too tightly.
Push the side fences lightly, and then
reset them.
Misfeeds occur frequently. The paper is damp. Use paper that has been stored in the
recommended temperature and
humidity conditions. For details about
the proper way to store paper, see
p.50 "Paper Storage".
Misfeeds occur frequently. The paper is too thick or too
thin.
Use recommended paper. For details
about recommended paper, see p.33
"Paper Specification".
Misfeeds occur frequently. The paper is wrinkled or has
been folded/creased.
• Use recommended paper. For
details about recommended
paper, see p.33 "Paper
Specification".
• Use paper that has been stored in
the recommended temperature
and humidity conditions. For
details about the proper way to
store paper, see p.50 "Paper
Storage".
Misfeeds occur frequently. Printed paper is being used. Do not load sheets that have already
been copied or printed by another
printer.
Misfeeds occur frequently. Sheets are sticking together. Fan the sheets thoroughly before
loading them. Alternatively, feed the
sheets into the printer one at a time.
Sheets are feeding in
together, resulting in jams.
Sheets are sticking together. Fan the sheets thoroughly before
loading them. Alternatively, feed the
sheets into the printer one at a time.
3. Troubleshooting
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