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Problem Causes Solutions
Some characters are not
printed or appear strange.
The printer driver settings are
not configured correctly.
PCL 5c
On the printer driver's [Print
Quality] tab, select [600 dpi] in
the "Resolution" area.
PCL 6
• On the printer driver's
[Detailed Settings] tab, click
[Print Quality] in "Menu:",
and then select [Quality] in
the "Print Priority:" list.
• On the printer driver's
[Detailed Settings] tab, click
[Print Quality] in "Menu:",
and then select [Raster] in
the "Vector/Raster:" list.
PostScript 3
On the printer driver's [Detailed
Settings] tab, click [Print Quality]
in "Menu:", and then select [Text]
in the "Dithering:" list.
For details about the printer driver
settings, see the printer driver Help.
Print speed or application
relinquishing speed is slow.
The printer driver settings are
not configured correctly.
PCL 6
On the printer driver's [Detailed
Settings] tab, click [Print Quality]
in "Menu:", and then select
[Speed] in the "Print Priority:" list.
For details about the printer driver
settings, see the printer driver Help.
Quit any other applications.
Print ends mid-job. An error might have
occurred.
Check the printer's display panel to see
if an error has occurred.
A print instruction was issued
from the computer, but
printing did not start.
User Authentication may
have been set.
For details about User Authentication,
see Security Guide.
3. Troubleshooting
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