Ricoh C831DN Printer User Manual


 
Problem Cause Solution
Printed paper becomes
creased.
The paper is damp. Use paper that has been stored in the
recommended temperature and
humidity conditions. For details about
the proper way to store paper, see
p.50 "Paper Storage".
Printed paper becomes
creased.
The paper is too thin. Use recommended paper. For details
about recommended paper, see p.33
"Paper Specification".
Edges of sheets are creased. The paper is damp. Use paper that has been stored in the
recommended temperature and
humidity conditions. For details about
the proper way to store paper, see
p.50 "Paper Storage".
Edges of sheets are creased. You are using non-
recommended paper.
Use recommended paper. For details
about recommended paper, see p.33
"Paper Specification".
Duplex printing is
malfunctioning.
You have loaded thick
paper heavier than 169
g/m
2
(90 lb. Index).
Change the paper.
Duplex printing is
malfunctioning.
You have selected a paper
tray that is not set for duplex
print.
Change the setting for "Apply 2 sided"
in [System Settings] to enable duplex
printing for the paper tray. For details
about setting "Apply 2 sided", see
"Tray Paper Settings", Operating
Instructions.
Duplex printing is
malfunctioning.
You have selected a paper
type that cannot be used for
duplex printing.
In [Tray Paper Settings], select a paper
type that can be used for duplex
printing. For details about the paper
types that can be used, see p.62
"Printing on Both Sides of Sheets".
Other Printing Problems
115