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4. Troubleshooting
If Your Machine Does Not Operate As You
Want
The following chart gives explanations of common problems and messages. If
other messages appear, follow the instructions displayed.
Note
❒ For further “Troubleshooting”, refer to the other manuals for this machine.
See p.i “Manuals for This Machine”.
Problem Causes Solutions
“
Please wait.” ap-
pears.
This message appears
when you turn on the oper-
ation switch or change the
toner bottle.
Wait for the machine to get ready.
The display is off. The machine is in Energy
Saver mode.
Turn on the operation switch.
The operation switch is
turned off.
Nothing happens when the
operation switch is turned
on.
The main power switch is
turned off.
Turn on the main power switch.
The user code entry dis-
play appears.
Users are restricted by user
management.
Enter the user code (up to eight dig-
its), and then press the {OK} or {#}
key.
Original images are print-
ed on the reverse side of
the paper.
You may have loaded the
paper incorrectly.
Load paper correctly. Load paper
into Tray 1-4 with the print side up,
and bypass tray with the print side
down.
The main power indicator
continues blinking and
does not turn off when
pressed.
This occurs in the follow-
ing case:
• The machine is commu-
nicating with external
equipment.
Check if the machine is communi-
cating with a computer.
Original images are print-
ed on the reverse side of
the paper.
You may have loaded the
paper incorrectly.
Load paper correctly. Load paper
into Tray 1-4 with the print side up,
and bypass tray with the print side
down.
KirC3L_zen_AE-F1_FM.book Page 37 Friday, March 31, 2006 2:08 PM