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Note: If the hard drive will not mount on your system, format
the drive with a FAT32 or NTFS partition first through a PC
system. Once formatted, connect the [name of enclosure] to
your Mac and run the Disk Utility tool again. You should
now be able to format the drive into a Mac partition and
mount the drive
Troubleshooting
I do not see the additional drive in my system
• If connecting with eSATA, confirm that the eSATA port on
your system is working properly. If not, please refer to
your computer manufacturer for assistance in getting
the eSATA port to work properly.
• For new hard drives, you need to initialize and partition
your hard drive before it will appear in Windows Explorer
or on your Mac desktop. Refer to your hard drive
manufacturer’s documentation or “Creating A New
Partition” on page 25.
• Your computer may not be able to recognize the
partition on the hard drive because it is damaged or not
a valid format. Refer to “Creating A New Partition” on
page 25. for information on how to create a useable
partition on your drive.
RF-AHD35_09-0774_MAN_ENG_V3.fm Page 28 Friday, September 25, 2009 6:51 AM