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Solve problems
Your correspondent cannot reach you
• Be sure that your phone is switched on. ([ ]
pressed for more than one second.)
• Be sure that you are accessing the correct cellular
network.
• Be sure that you have not set an incoming call
barring option.
Your correspondent cannot hear you speaking
• Be sure that you have switched on the
microphone.
• Be sure that you are holding the phone close
enough to your mouth. The microphone is located
at the bottom of the phone.
The phone starts beeping and “Low battery”
flashes on the display
• Your battery is insufficiently charged. Recharge the
battery.
The audio quality of the call is poor
• Check the signal strength indicator on the display
( ). The number of bars indicates the signal
strength from strong ( ) to weak ( ).
• Try moving the phone slightly or moving closer to a
window if you are in a building.
No number is dialled when you re-call a
Phonebook entry
• Use the Contacts list feature to ensure the number
has been stored correctly.
• Re-store the number, if necessary.
The battery doesn't charge properly or the
phone sometimes turns itself off
• Wipe the charging contacts both on the phone and
on the battery with a clean soft cloth.
If the above guidelines do not help you to
solve the problem, take note of:
• The model and serial numbers of your phone
•Your warranty details
• A clear description of the problem
Then contact your local dealer or Samsung after-sales
service.