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Chapter 4.
Troubleshooting
Recovering the Computer
(Optional)
4
Press Troubleshoot > Refresh your PC or Reset your PC.
Follow the instructions on the screen.
Refresh your PC
This option restores your PC while keeping
your media les such as photos, videos and
music les, etc. as well as your personal
documents.
Reset your PC
This option formats your PC and restores
the Windows system.
You should back up the les in the following folders before
using the PC Recovery function since these les are not kept.
\Windows, \Program les, \Program les(x86), \ProgramData,
OEM Folder (ex) c:\samsung), \User\<user name>\AppData
►
If you choose Reset your PC, select a format type and
follow the instructions on the screen. Refer to the format
type below:
Just remove
my les
Format your PC quickly and restore the
Windows system.
Fully clean
the drive
Fully format your PC and restore the Windows
system. This may take several hours.
5
If the recovery is completed successfully, you can use your
computer normally.
You can restore required Samsung software programs •
through All Apps > SW Update.
For more information, refer to the • Samsung Software
Updates section.
Since only the minimum amount of restoration storage •
has been allocated to ensure computer operations, you
have to additionally install any required applications after
performing a restoration.