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52
WARNING:
High voltages are used to operate this projector. Do not attempt to open the cabinet.
If problems still persist
after following all operating instructions,
contact the dealer where you purchased the projector or
service center.
Give the model number and explain about the problem. We will advise you how to obtain service.
– Solutions
Problem:
LOGO button does not work.
– Check the Logo setting. Make sure Logo is not set to off. (see page 40).
The exclamation mark appears on
the screen.
– Your operation is invalid. Operate correctly.
Appendix
The Remote Control does not work.
– Check the batteries.
– Make sure there is no obstruction between the projector and remote control.
– Make sure you are not too far from the projector when using the remote control.
Maximum operating range is 16.4’ (5 m).
– Make sure the code of the remote control is conformed to that of the projector (see
page 41).
Horizontal line noise occurs.
– When connecting HDTV equipment to the projector’s COMPONENT 1/2 terminals,
horizontal line noise may be noted only occasionally. Then adjust the value of Fine
sync. (see page 34).
Image disappears automatically.
– Check the power management function in the Setting. The power management is
set to “On” at the factory (see page 41).
Power management does not work.
– When “Freeze (p. 23),” “No show (p.23),” “Cleaning (p.42),” or “Test pattern (p.42)”
are operating or Logo is displayed, the power management function cannot be
operated (see page 41).
Image is Left/Right reversed.
Image is Top/Bottom reversed.
– Check the Ceiling/Rear item (see page 37).
– Check the Ceiling item (see page 37).
The edge of the image is distorted.
– With maximum lens shift, image distortion may be observed (see page 14).
Auto adj. does not work.
– The Auto adj. function cannot be operated with the video input, some incompatible
computer input and digital signals (see page 34).
Image is distorted or runs off.
– Check “Picture adj.” menu or “Screen” menu and adjust them.
Some displays are not seen
during operations.
– Check the Display item (see page 40).
The setting does not remain after
turning off power.
– Make sure you selected “Store” after adjusting settings. Some settings cannot be
stored if not registered with “Store.”
Switching between HDMI 1 and
HDMI 2 takes time.
– When switching from HDMI 1 to HDMI 2 or vice versa, the signal may be
interrupted for a moment depending on the equipment (see page 26).
Some menus cannot be selected.
– Check the connection to see if there is signal. “Image,” “Image adj.,” “Picture adj.,”
and “Screen” cannot be selected without an input signal.
Capture function does not work.
– Check the connection to see if there is signal.
Image does not appear with HDMI 1
or HDMI 2.
– Turn on the Video equipment again.
– Check the connection of cables.
RESET button does not work.
– This function is limited to when selecting the Image Adjustment Menu and Picture
Adjustment Menu (see page 22).
Abnormal noise is detected during
projection.
– Motor noise or shutter noise can be heard when selecting or switching “Image,” or
projecting an image with the large brightness fluctuation.
Indicators blinks or lights.
– Check the status of the projector with referring to “Indicators and Projector
Condition” (see page 53).