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20 WebSTAR DPX2203 or EPX2203 VoIP Cable Modem User’s Guide 4004041 Rev A
Internet Service: Configure TCP/IP, Continued
11. Click the DNS Configuration tab, and then select Disable DNS.
12. Click OK.
Result: The Copying Files window opens.
13. When the system finishes copying the files, click OK.
14. Close all networking windows.
15.
When the System Settings Change dialog box opens, click YES to restart your
computer.
Results:
• The computer restarts.
• The TCP/IP protocol is now configured on your PC and your cable
modem and it is ready for use.
Note: If you cannot access the Internet, contact your cable service provider
for further assistance.
Renewing the IP Address for Microsoft Windows 95, 98, 98SE, and ME
If your PC cannot access the Internet after the cable modem is online, it is possible
that your PC did not renew its IP address. Follow these steps to renew the IP address
on your PC.
1. Click Start, and then click Run to open the Run window.
2.
Type winipcfg in the Open field, and click OK to execute the winipcfg
command.
Result: The IP Configuration window opens.
3.
Click the down arrow to the right of the top field, and select the Ethernet
adapter that is installed on your PC.
Result: The IP Configuration window displays the Ethernet adapter
information.
4. Click Release, and then click Renew.
Result: The IP Configuration window displays a new IP address.
5.
Click OK to close the IP Configuration window, you have completed this
procedure.
Notes:
• If you have Microsoft Windows 2000, NT, or XP, consult your user’s
manual for the procedure for renewing the IP address on your PC.
• If you cannot access the Internet, contact your cable service provider for
further assistance.
Continued on next page