Location Modem number
Thailand 662-531-8111
Australia 61-2-756-2359
Korea 82-2-556-7294
SeaFAX
You can use a touch-tone telephone to access Seagate’s
automated FAX system to receive technical support informa-
tion by return FAX. This service is available 24 hours daily.
Location
Telephone number
United States
408-438-2620
England
44-62-847-7080
Seagate Technical Support FAX. 408/438-8137
You can FAX questions or comments to technical support
specialists 24 hours daily. Responses are sent between
8:00
A.M. and 5:00 P.M. (Pacific time) Monday through Friday.
SeaFONE. 408/438-8222
You can talk to a technical support specialist between
8:00
A.M. and 5:00 P.M. (Pacific time) Monday through Friday.
SeaFONE provides recorded technical information on se-
lected Seagate products while you are on hold. You can
access the recordings 24 hours daily. Before calling, note your
system configuration and drive model number (ST
xxxx
).
SeaTDD. 408/438-5382
Using a telecommunications device for the deaf (TDD), you
can send questions or comments 24 hours daily and exchange
messages with a technical support specialist between 8:00
A.M. and 5:00 P.M. (Pacific time) Monday through Friday.
continued from previous page
26 Medalist XE Family Installation Guide, Rev. A