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28 Barracuda ATA Family Installation Guide, Rev. A
Seagate Technology support services
Online services
Internet
For online information about Seagate products, visit
www.seagate.com or e-mail your disc questions to:
Presales support:
DiscPreSales@Seagate.com
Web site: http://www.seagate.com/feedback.shmtl
Technical support:
DiscSupport@Seagate.com
Web site: http://www.seagate.com/feedback.shmtl
SeaBOARD
®
SeaBOARD is a computer bulletin board system that contains
information about Seagate disc and tape drive products and is
available 24 hours daily. Set your communications software to
eight data bits, no parity and one stop bit (8-N-1). This service is
available worldwide.
Automated services
SeaFONE
®
(1-800-SEAGATE)
is Seagate’s toll-free number
(1-800-732-4283) to access our automated self-help services.
Using a touch-tone phone, you can find answers to service
phone numbers, commonly asked questions, troubleshooting
tips and specifications for disc drives and tape drives 24 hours
daily. International callers can reach this service by dialing
+1-405-936-1234.
SeaFAX
®
is Seagate’s automated FAX delivery system. Using a
touch-tone phone, you can obtain technical support information
by return FAX 24 hours daily. This service is available worldwide.