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Faxing Problems
114
Reception and copying problems
Problem Solution
The machine doesn't
receive documents
automatically.
• Make sure that the reception mode is set to AUTO.
If you subscribe to a distinctive ring service, make
sure that the Distinctive Ring function is set to the
correct ring pattern. If you do not subscribe to a
distinctive ring service, make sure that Distinctive
Ring is set to OFF SETTING. (See Distinctive Ring
on page 85.)
The power is on, but no
reception takes place.
• Make sure that the telephone line cord is plugged
into the TEL. LINE jack, and not the TEL. SET jack.
The printing paper comes
out blank when you try to
receive a document.
• Make sure that the document is loaded properly in
the feeder of the transmitting machine. Make a
copy or print a report to confirm the printing ability
of your machine.
The received document is
faint.
• Ask the other party to send higher contrast
documents. If the contrast is still too low, your
machine may need service. Make a copy or print a
report to check your machine’s printing ability.
Received images are
distorted.
• Noise on the telephone line may cause distortion.
Have the other party try sending the document
again.
• Make a copy or print a report on your machine. If
the copy or report is also distorted, your machine
may need service.
The quality of copies is
poor and/or spots appear.
• Any dirt or material on the scanning glass will
cause spots to appear on copies and transmitted
faxes. Clean the scanning glass as explained on
page 106.
all.book Page 114 Wednesday, January 31, 2001 4:29 PM