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9.3 <
Troubleshooting>
In the multi-purpose tray
1 If the paper is not feeding properly, pull the paper out of the printer.
2 Open and close the top cover to resume printing.
Around the toner cartridge
1 Open the top cover and pull the toner cartridge out.
Note
• The fuser area is hot. Take care when removing paper from the
printer.
Caution
• To prevent damage to the toner cartridge, do not expose it to
light for more than a few minutes. Cover it with a piece of
paper, if necessary.
• Do not touch the green surface underside of the toner
cartridge. Use the handle on the cartridge to avoid touching
this area.
2 Carefully lift up the guide feed.
3 Remove the jammed paper by gently pulling it straight out.
If you do not see the jammed paper or if there is any resistance
removing the paper, stop pulling and go to the paper exit area. See
page 9.4.
4 Flip down the guide feed.
1
1
guide feed