Sharp ML-4550 Printer User Manual


 
9.12 <
Troubleshooting>
Vertical
repetitive
defects
If marks repeatedly appear on the printed side of
the page at even intervals:
The toner cartridge may be damaged. If a
repetitive mark occurs on the page, print a
cleaning sheet several times to clean the
cartridge; see page 8.3. After the printout, if
you still have the same problems, install a new
toner cartridge. See page 8.5.
Parts of the printer may have toner on them. If
the defects occur on the back of the page, the
problem will likely correct itself after a few
more pages.
The fusing assembly may be damaged.
Contact a service representative.
Background
scatter
Background scatter results from bits of toner
distributed on the printed page.
The paper may be too damp. Try printing with
a different batch of paper. Do not open
packages of paper until necessary so that the
paper does not absorb too much moisture.
If background scatter occurs on an envelope,
change the printing layout to avoid printing
over areas that have overlapping seams on
the reverse side. Printing on seams can cause
problems.
If background scatter covers the entire
surface area of a printed page, adjust the print
resolution through your software application or
via the printer properties window.
Misformed
characters
If characters are improperly formed and
producing hollowed images, the paper stock
may be too slick. Try a different paper. See
page 5.3.
If characters are improperly formed and
producing a wavy effect, the scanner unit may
need service. Verify that it also occurs on a
demo page (see page 2.8). For service,
contact a service representative.
Page skew Ensure that the paper is loaded properly.
Check the paper type and quality. See page
5.2.
Ensure that the paper or other media is loaded
correctly and the guides are not too tight or
too loose against the paper stack.
Condition Suggested solutions
AaBbC c
AaBbC c
AaBbC c
AaBbC c
AaBbC c
A
Aa
BbC
c
AaBbC
c
AaBbCc
AaBbCc
A
aBbCc
Curl or wave Ensure that the paper is loaded properly.
Check the type and quality. Both high
temperature and humidity can cause paper
curl. See page 5.2.
Turn over the stack of paper in the tray. Also
try rotating the paper 180° in the tray.
Try printing to the rear cover (face-up).
Wrinkles or
creases
Ensure that the paper is loaded properly.
Check the paper type and quality. See page
5.2.
Open the rear cover and try printing to the rear
cover (face-up).
Turn over the stack of paper in the tray. Also
try rotating the paper 180° in the tray.
Back of
printouts are
dirty
The transfer roller may be dirty. See page 8.1.
Check for leaking toner. Clean the inside of
the printer.
Solid color or
Black pages
The toner cartridge may not be installed
properly. Remove the cartridge and reinsert.
The toner cartridge may be defective and
need replacing. Install a new toner cartridge.
The printer may require repair. Contact a
service representative.
Loose toner Clean the inside of the printer.
Check the paper type and quality. See page
5.2.
Install a new toner cartridge. See page 8.5.
If the problem persists, the printer may require
repair. Contact a service representative.
Condition Suggested solutions
A