Filter
Top Products
8-15
TROUBLESHOOTING
Contents
PROBLEMS RELATED TO COPY RESULTS
Problem Point to check Solution
The image is too light
or too dark.
Is the image too light or too dark? Select an appropriate exposure mode for the
original being copied and adjust the exposure level
manually.
Has an appropriate exposure mode for
the original type been selected?
Select one of the following modes depending on the
original type.
• Text
Use this mode for regular text documents.
• Text/Prtd.Photo
This mode provides the best balance for copying an
original which contains both text and printed
photographs, such as a magazine or catalogue.
• Text/Photo
This mode provides the best balance for copying an
original which contains both text and photographs,
such as a text document with a photo pasted on.
• Printed Photo
This mode is best for copying printed photographs,
such as photos in a magazine or catalogue.
• Photo
Use this mode to copy photos.
• Map
This mode is best for copying the light colour shading
and fine text found on most maps.
• Light original
Use this mode for originals with light pencil writing.
Colours are off. Did you perform "Registration
Adjustment"?
Ask your administrator to perform "Registration
Adjustment".
➞ System Settings (Administrator) > "Device Control" >
"Other Settings" > "Registration Adjustment"
If the colour tones are off, perform "Auto Colour
Calibration". (If the colours are still off after calibration,
repeating calibration may improve the results.)
➞ System Settings (Administrator) > "Copy Function
Settings" > "Colour Adjustment" > "Auto Colour
Calibration"
Part of the image is
cut off.
Has an appropriate ratio been selected
for the original size and paper size?
Select an appropriate ratio setting.
Are you using an inch (AB) size
original?
When copying an inch (AB) size original, specify the
original size manually.
Copies come out
blank.
Is the original placed face up or face
down correctly?
When using the document glass, the original must
be placed face down. When using the automatic
document feeder, the original must be placed face
up.