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Dialing and transmission problems
Problem Check and remedy
No dial tone when you pick
up the handset or press the
SPEAKER key.
•• Make sure the handset cord is connected to the
correct jack. See
Handset
in
Connections
in
Chapter 1.
Dialing is not possible.
•• Make sure the power cord is properly plugged
into a power outlet.
•• Make sure that the telephone line is properly
connected to both the TEL. LINE jack and the
wall jack.
•• Make sure that the fax is set to the correct
dialing mode for your telephone line. See Option
Setting 8 in Chapter 8.
The power is on, but no
transmission takes place.
•• Make sure that the receiving machine has fax
paper.
•• Make sure that the telephone line cord is
plugged into the TEL. LINE jack, and not the
TEL. SET jack.
•• If the receiving machine is in manual mode with
no attendant, reception will not be possible.
•• If the receiving machine is not a Sharp model,
make sure it is G3 compatible.
•• Check the display for error messages.
•• Pick up the handset and check for a dial tone.
Nothing is printed at the
receiving end.
•• Make sure that the document for transmission is
placed face down in the feeder.
A distorted image is
received at the other end.
•• Noise on the telephone line may cause
distortion. Try sending the document again.
•• Make a copy of the document on your fax. If the
copy is also distorted, your fax may need
service.
Problems and Solutions
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