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To open data
You can open the Customer Support Tool data saved in your computer and edit it.
Note
The data folder is set by default during installation.
• Windows Vista or Windows 7
C:\Users\(Username)\Documents\SHARP_ECR\A207U\SHOP_NAME1
• Windows XP
C:\Documents and Settings\(Username)\My Documents\SHARP_ECR\A207U\SHOP_NAME1
* The actual Windows account user name is represented by (Username) above.
* You do not need to open the data folder or change the settings when using the default folder.
1. Click [File], and then [Open].
The data folder selection dialog appears.
2. Click a data folder.
3. Click [OK].
The confirmation dialog appears.
Note
If you re-select a data folder that is already open, the confirmation dialog does not appear.
4. Click [Yes].
Data saved in the data folder is read into the Customer Support Tool.
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