4
To start Customer Support Tool
How to install the Customer Support Tool
● To start Customer Support Tool
1. Download the Customer Support Tool from the web site www.sharpusa.com/registersoftware.
2. Unzip (extract / decompress) the contents of the .ZIP file to a directory where you will use the program.
Note
・ The Customer Support Tool software is provided in a .ZIP format and you may need a separate
program to extract (unzip) the file.
To Start and Exit the Customer Support Tool
● To start the Customer Support Tool
1. Double-click “PC-LINK_A207U(.exe)” in the A207 folder, which has been
created after unzip (extract / decompression).
The main window of the Customer Support Tool appears.
Note
・ The [DEPT] tab is selected immediately after starting Customer
Support Tool.
Notice
You cannot start the Customer Support Tool if it is already running.
● To exit the Customer Support Tool
1. Click [File], and then [Exit].
Data you have edited is saved in the data folder, and the main window is
closed.
You can also finish by clicking [X] at the upper right corner of the main
window.
1
1