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24 Section 2C: Setting Up Service
Activating and Using Sprint PCS Service
Before using your Sprint Mobile Broadband Card, you must have a Sprint PCS
wireless network account set up. The process of setting up an account is called
activation.
When the Sprint Mobile Broadband Card is inserted and Sprint PCS Connection
Manager is started, it will detect whether the card has been configured with an
account (“preactivated”). If it has not, the Activation Wizard starts automatically.
Preactivated Card
If you received your Sprint Mobile Broadband Card in the mail or purchased it at a
Sprint Store, it probably has already been activated.
To prevent unauthorized use, preactivated cards may have been set with a security
lock. If so, Sprint PCS Connection Manager displays the message “Device Locked.”
To unlock your Sprint Mobile Broadband Card:
1. Click the icon. (If is not visible, click to expand Sprint PCS Connection
Manager.)
2. In the Enter User Lock Code window, enter your four-digit lock code, and click
OK. For security purposes, the code is not visible as you type.
After unlocking your preactivated Sprint Mobile Broadband Card, it is ready for
use. See “Using the Sprint Mobile Broadband Card” on page 29.
Non-preactivated Card: Activation Wizard
If your card is not preactivated, please see the Getting Started guide included with
your card.
If your Sprint Mobile Broadband Card is not preactivated, Sprint PCS Connection
Manager automatically detects that no account has been configured when you
run it for the first time. It then runs the Activation Wizard to guide you through
the activation and configuration process.
To set up your account, you will be contacting Sprint.
Tip:
If you can’t recall your lock code, try using the last four digits of either your
Social Security number or wireless phone number, or try 0000. If none of
these work, call Sprint Customer Service at 1-888-211-4PCS (4727).