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28 Section 2D: Getting Help
Visit Our Web Site
Stop by www.sprint.com and log on to get up-to-date information on Sprint PCS
Services, options, and more.
You can also:
ⅷ Review coverage maps.
ⅷ Access your account information.
ⅷ Add additional options to your service plan.
ⅷ Check out frequently asked questions.
ⅷ And more.
Contact Sprint Customer Service
You can reach Sprint Customer Service by:
ⅷ Logging on to your account at www.sprint.com.
ⅷ Calling us toll-free at 1-888-211-4PCS (4727).
ⅷ Writing to us at Sprint Customer Service, P.O. Box 8077,
London, KY 40742.
Troubleshooting
The Online Help for Sprint PCS Connection Manager (see page 47) includes
descriptions of most common error messages. Look in the Contents under
Troubleshooting.
For help with other problems:
ⅷ See “Troubleshooting Tips” on page 79.
ⅷ Consult the Sierra Wireless Web site at www.sierrawireless.com, where you will
find an extensive knowledge base that can be searched to address most
problems, and the Installation Troubleshooting wizard (in the Support &
Download section).
ⅷ Contact Sprint as noted above.