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Limited Warranty
HARDWARE: Standard Microsystems Corporation (“SMC”) warrants its EZ Card
10 ISA network cards to be free from defects in workmanship and materials,
under normal use and service, for the following lengths of time from the date
of purchase from SMC or its Authorized Reseller:
EZ Card 10 ISA Network Cards........................................Limited Lifetime
If a product does not operate as warranted during the applicable warranty peri-
od, SMC shall, at its option and expense, repair the defective product or part,
deliver to Customer an equivalent product or part to replace the defective item,
or refund to Customer the purchase price paid for the defective product. All
products that are replaced will become the property of SMC. Replacement
products may be new or reconditioned. Any replaced or repaired product or
part has a ninety (90) day warranty or the remainder of the initial warranty
period, whichever is longer.
SMC shall not be responsible for any custom software or firmware,
configuration information, or memory data of Customer contained in, stored
on, or integrated with any products returned to SMC pursuant to any warranty.
SOFTWARE: SMC warrants that the software programs licensed from it will per-
form in substantial conformance to the program specifications for a period of
ninety (90) days from the date of purchase from SMC or its Authorized Reseller.
SMC warrants the magnetic media containing software against failure during the
warranty period. No updates are provided. SMC’s sole obligation hereunder
shall be (at SMC’s discretion) to refund the purchase price paid by Customer for
any defective software products or to replace any defective media with soft-
ware which substantially conforms to SMC’s applicable published specifications.
Customer assumes responsibility for the selection of the appropriate applica-
tions program and associated reference materials. SMC makes no warranty that
its software products will work in combination with any hardware or applica-
tions software products provided by third parties, that the operation of the soft-
ware products will be uninterrupted or error free, or that all defects in the soft-
ware products will be corrected. For any third party products listed in the SMC
software product documentation or specifications as being compatible, SMC
will make reasonable efforts to prove compatibility, except where the
non-compatibility is caused by a “bug” or defect in the third party’s product.
STANDARD WARRANTY SERVICE: Standard warranty service for hardware
products may be obtained by delivering the defective product, accompanied by
a copy of the dated proof of purchase, to SMC’s Service Center or to an
Authorized SMC Service Center during the applicable warranty period. Standard
warranty service for software products may be obtained by telephoning SMC’s
Service Center or an Authorized SMC Service Center, within the warranty
period. Products returned to SMC’s Service Center must be pre-authorized by
SMC with a Return Material Authorization (RMA) number marked on the out-
side of the package, and sent prepaid, insured, and packaged appropriately for
safe shipment. The repaired or replaced item will be shipped to Customer, at
SMC’s expense, not later than thirty (30) days after receipt by SMC.
ISA-FINAL 3/31/98 4:07 PM Page 1-33