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Maintenance/Service
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MAINTENANCE / SERVICE
Cleaning
ALWAYS turn OFF the power, unplug the power cord and remove the
battery before cleaning.
The exterior of the system and display may be wiped with a clean, soft, and lint-
free cloth. If there is difficulty removing dirt, apply non-ammonia, non-alcohol
based glass cleaner to the cloth and wipe.
An air gun is recommended for cleaning water and dust. For salty water
please clean with fresh water then blow-dry with an air gun. Be sure not to
turn the computer up side down while there is water being applied.
Troubleshooting
Should the computer fail to function properly, the troubleshooting steps below
may be followed.
• Check AC/vehicle adapter, battery, and the power source.
• Minimize the configuration, i.e., remove extra peripherals and devices.
• Remove the modules one by one (HDD, CD-ROM, FDD, Battery, etc.).
• Remove the software suspected.
• Set BIOS fail-safe default.
• Re-install operating system and application software.
RMA Service
If troubleshooting steps are unsuccessful, consult your dealer for service. If it is
necessary for you to send in your computer for repairs, a representative from your
authorized technical support department will provide you with an RMA#. Only
after you have spoken with a technical support representative and received an
RMA# should you send in your computer.
Shipping instructions:
1. Remove any personal diskettes, CD's, or other media.
2. Use the original shipping container and packing materials, if possible.