Filter
Top Products
86
Troubleshooting
If you experience any of the following difficulties, use this troubleshooting
guide to help you remedy the problem.
AIBO
Symptom
AIBO does not react to release
of the pause button.
AIBO continues to emit a sad
melody and does not move
when the pause button is
released.
It takes a long time for AIBO
to move.
AIBO tries to walk but it does
not move forward.
AIBO falls often.
AIBO cannot get up after
falling.
After picking AIBO up, it
stops moving.
AIBO goes back to sleep right
after waking it up.
AIBO does not emit any
sounds (musical tones or
sound effects).
The chest lamp flashes rapidly.
The eye lamps rapidly flash
alternately in two colors.
Remedy
The battery pack is not installed.
c Press the pause button and install the battery pack (see page 28).
Restart AIBO by pressing the pause button again.
The “Memory Stick” is not inserted.
c Press the pause button and insert the “Memory Stick.” Restart
AIBO by pressing the pause button again (see page 28).
AIBO is loading the data from the “Memory Stick.” Wait for a
while.
The floor may be too slippery.
c Place AIBO on a surface that is not too slippery, such as a carpet
with a short nap.
The floor may be too slippery, inclined or unstable.
c Place AIBO on a flat surface that is not too slippery.
AIBO sometimes cannot get up by itself. Help it at those times (see
page 53).
Press the touch sensor on the top of AIBO’s head for more than five
seconds to revive it.
Internal heat may have built up.
c Wait for a while until the internal temperature falls, then shake
AIBO awake.
Adjust the volume by sending commands (see page 79).
Install the battery pack again (see page 76). If the lamp still flashes,
replace the battery pack with a new one.
Remove the battery pack and install it again (see page 76). Then,
release the pause button and press it again.