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Troubleshooting
Memory Stick
Why can't I open my image files?
You may need to reformat your Memory Stick.
Formatting a Memory Stick erases all data, including music data, previously saved to it. Before you reformat the Memory
Stick, back up important data and confirm that the media does not contain files you want to keep.
1 Copy the data from the Memory Stick onto the computer's hard disk to save data or images.
2 Format the Memory Stick using the Memory Stick Formatter software preinstalled on the computer. For instructions
about formatting a Memory Stick, see the help file on the Memory Stick Formatter software.
Why can't I save music files onto my Memory Stick?
❑ Copyright protected music cannot be checked out to any Memory Stick other than MagicGate Memory Stick.
❑ Using recorded music requires permission of the copyright holders.
❑ Sony is not responsible for music files that cannot be recorded from a CD or downloaded from other sources.
Can I copy images from a digital video camera using a Memory Stick?
Yes, and you can view video clips that you have recorded with Memory Stick-compatible video camera recorders.