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Getting Help
About Sony’s Support Options
Sony Notebook Computer User Guide
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Other sources of information
❑
The online help files that accompany your pre-installed software contain
instructions on using the software.
❑
VAIO-Link: if you have any problem with your computer, you can access the
VAIO-Link web site (see your Customer Service Guide for addresses). Before
contacting VAIO-Link, try to solve the problem by reading your User Guide
(troubleshooting chapter) or the manuals and helpfiles for the peripherals or
software.
❑
The Sony e-mail support service answers your questions by electronic mail. Just
send your question in an e-mail message and a Customer Service Analyst will
send you a reply with the answer.
To send a question to Sony e-mail support, please refer to the instructions in your
Customer Service Guide.
✍
You need to plug in the
Modem and the phone line to
use the communication
features described in this
manual.