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Troubleshooting (Windows® 2000 Professional systems)
Sony Notebook Computer User Guide
93
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The message “Save configuration changes and exit now?” appears.
8 Check that [Yes] is selected, then press the Enter key. The computer will restart.
My computer does not shut down
It is best to shut down your computer using the Shut Down command on the
Windows
®
Start menu. Using other methods, including those listed here, may result
in loss of unsaved data. If the Shut Down command does not work properly, follow
these steps:
Restart the computer by pressing Ctrl + Alt + Delete and by choosing Shut Down.
If this does not work, press the power button and hold it for at least four seconds,
this turns off the power.
Unplug the computer from the AC adapter and remove the battery pack from
your computer.
My computer “locks up”
If you suspect one application is locking your system, you can try to stop it. To do
this, press Ctrl+Alt+Delete once, click Task Manager, select the application or the
process that you think is locking your system in the list, and then click End Task.
If the above method does not work or you do not know which application is
locking your system, try restarting the computer. On the Windows
®
taskbar, click
the Start button, click Shut Down, and then select Shut down in the list and click
OK.
If the above method does not work, press the power switch and hold it for at least
four seconds. This turns off the power.
If your computer locks up while playing a CD-ROM, stop the CD-ROM, and
shutdown the computer by pressing Ctrl+Alt+Delete, and then click Shut Down.