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Sony VAIO Desktop User Guide
Getting help
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About CDs and floppy disks
My CD/DVD tray does not open
To open the disc drive, proceed as follows:
With the eject button:
1 Make sure the power is turned on.
2 Press the eject button on the appropriate disc drive.
Using My Computer:
1 Click Start, and then My Computer.
2 Right-click the disc drive icon.
3 Select the Eject option.
The disc drive opens and you can retrieve the disc.
If the disc tray still does not eject, the CD/DVD-writing application software may be stopping it. Make sure
the application is closed before you proceed.
I cannot play a CD
❑ After inserting the CD, wait for a few seconds for the system to detect it before you try to access it.
❑ Make sure the label of the disc is facing outwards.
❑ If the disc requires software, make sure the software is installed according to the instructions of the
program.
❑ Check the volume of your speakers.
❑ Clean the disc with an appropriate cleaner.
❑ Moisture condensation may have occurred. Leave the computer for at least 1 hour before turning it on.