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Sony VAIO Desktop User Guide
Getting help
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❑ Have your phone company check that your phone line is free from any line noise.
❑ If your problem is fax-related, check that there are no problems with the fax machine you are calling and
that it is compatible with fax modems.
❑ If you are having a problem connecting with your Internet Service Provider, check that the ISP is not
experiencing technical problems.
❑ If you have a second phone line available, try connecting the modem to that line.
About peripherals
I cannot use DV devices. The message 'DV equipment seems to be disconnected or turned off' appears.
❑ Check that the DV device is turned on and that the cables are properly connected.
❑ If you are using multiple i.LINK™ devices, the combination of the connected devices may cause unstable
operation. If this is the case, turn off all connected devices and disconnect unused devices. Check the
connection and then turn on the power again.
❑ You are strongly advised to use only Sony i.LINK™ cables, as using other brands may cause problems with
the i.LINK™ devices.
How do I install a printer?
Always check the printer manufacturer’s website for the latest drivers for Windows
®
XP Home Edition
before proceeding. Some printers do not function properly without updated drivers.
If the printer has a USB connection, the printer should be automatically installed.
To install a local printer, proceed as follows:
1 From the Control Panel, select Printers and Other Hardware, then Printers and Faxes.
2 Under Printer Tasks, click Add a printer.
3 Let the Add Printer Wizard guide you through the installation process.