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Sony provides several support options for your Sony computer. When you have
questions about your computer and the preinstalled software, check these sources
for answers, in the following sequence:
Quick Start Contains information on how to set up your computer quickly
and easily.
VAIO Digital Studio™ User
Guide
The User Guide contains information on how to get the most
from your computer, find help, and solve common problems.
Also includes product specifications.
Online (Electronic)
Documentation
The User Guide is available electronically on your computer’s
hard drive. Two additional guides, Upgrading and Maintaining
Your VAIO Digital Studio™ Computer and the Troubleshooting
Help are also available online. To access online documentation,
click the Start button, point to Help Center, and then point to the
desired document.
Manuals and online help
files that may accompany
your preinstalled software
Most manuals for preinstalled software are located on your
hard disk drive as online help files. You can access online help
files from the Help menu in a specific application. A printed
manual is available for some applications.
VAIO Support Agent VAIO Support Agent can be accessed from the Windows
desktop. Using advanced diagnostic technology, Sony's VAIO
Support Agent runs scheduled protections of your applications,
network settings, and other important software settings. When
your software is protected, you can use VAIO Support Agent to
repair software problems by restoring your software to any of
the previously protected states.
Knowledge Database Provides instant access to information on commonly
encountered problems. Enter a description of your problem and
the Knowledge Database searches for the corresponding
solutions online. You can access the Sony Knowledge Database
at http://www.sony.com/pcsupport