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Connecting to your Computer
The computer does not detect the Reader.
After connecting the Reader to your computer via the USB
cable, you must set the Reader to data transfer mode. See
Details.
It may take a while for the computer to detect the Reader.
Make sure that the Reader is connected directly to the USB
port with the supplied USB cable. Do not use a USB hub.
Try connecting to a different USB port on the computer.
Try disconnecting the Reader and connecting it again.
If none of the above solves the problem, reset the Reader.
See Details.
Cannot sync content with the Reader.
The Reader may not have been authorized. Authorize the
Reader first. For details, refer to the [Help] menu of the
Reader software.
There may not be enough space on the Reader or the
memory card. Check [About] for the amount of free space
on internal memory. See Details. Delete some content, or
copy it to the Reader software to make some space on the
Reader or the memory card.