Filter
Top Products
39 (GB)
Troubleshooting
Troubleshooting
If the projector appears to be operating erratically, try to diagnose and correct the problem, using the following
guide. If the problem still persists, consult with qualified Sony personnel.
Image
Symptom
Cause
Remedy
The power is not turned on.
The power has been turned off and on
with the I / 1 key at too short an interval.
Wait for about 90 seconds before turning on the
power
(see page 25 (GB))
.
The lamp cover is detached.
Close the lamp cover securely
(see page 37 (GB))
.
The air filter cover is detached.
Close the air filter cover securely
(see page 38 (GB))
.
Symptom
Cause
Remedy
No picture.
The computer signal is not set to output
to an external monitor.
Set the computer signal to output to an external
monitor
(see page 18 (GB))
.
The computer signal is set to output to
both the LCD of the computer and an
external monitor.
Set the computer signal to output only to an
external monitor
(see page 18 (GB))
.
The picture is noisy.
Noise may appear on the background
depending on the combination of the
numbers of dot input from the connector
and numbers of pixels on the LCD panel.
Change the desktop pattern on the connected
computer.
A cable is disconnected or not connected
properly.
Check that the proper connections have been
made
(see pages 18 (GB) to 23 (GB))
.
The input selection is incorrect. Select the input source correctly using the INPUT
key
(see page 24 (GB))
.
The picture is cut off. Press the PIC MUTING key on the VPL-PX15/
PX10 Remote Commander to release the muting
function
(see page 14 (GB))
.
On-screen display does not
appear.
STATUS in the SET SETTING menu has
been set to OFF.
Set STATUS in the SET SETTING menu to ON
(see page 32 (GB))
.
Power
The picture from INPUT B is
frozen. (VPL-PX15 only)
There is something wrong with the
Windows CE software.
Set COLOR SYS in the PICTURE CTRL menu to
match the color system of the input signal
(see
page 29 (GB)).
The color balance of the video
picture is not correct.
The color system of the input signal is
not set correctly.
Set INPUT-B FUNC. in the INSTALL SETTING
menu to OFF, then set it to ON again
(see page
33 (GB)).
Symptom
Cause
Remedy
No Sound.
A cable is disconnected or not connected
properly.
Check that the proper connections have been
made
(see pages 18 (GB) to 23 (GB))
.
Sound
The sound is cut off.
Press the AUDIO MUTING key on the VPL-PX15/
PX10 Remote Commander to release the muting
function
(see page 14 (GB))
.
When inputting sound through
the AUDIO jack, sound comes
through one channel only.
Monaural sound is being input through
the AUDIO jack.
Input stereo sound.