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How to Use
Troubleshooting
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What should I do if I do not hear sound from
speakers or headphones?
Check if the volume from speakers or headphones is not minimized.
Press the + button of the volume control buttons on the wireless keyboard to turn up
the volume loud enough to hear sound.
Press the muting button to turn the volume on.
Check if the volume in Windows is not turned off or minimized. [Details]
When the volume is turned off (
), select (Deactivate muting) to turn on the
volume (
). When the volume is minimized, turn up the volume.
When connecting external speakers or headphones, check the following:
Make sure external speakers or headphones are properly connected to your VAIO
computer. [Details]
If external speakers require external power, make sure the speakers are securely
connected to an AC outlet.
Make sure external speakers are turned on.
Make sure the volume from external speakers is not minimized.
Make sure the sound output device is correctly selected. [Details]
Check the volume on the playback app you are using.
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